Name the service and the goal

A better first message says which service you are interested in and why. For example, mention stem cell therapy, fat-rich stem cell therapy, NAD+, Myers Cocktail, NMN, IV drip home service, or blood tests alongside the goal that prompted the request.

Include home country and timezone

International patients should include home country, current timezone, preferred dates, and whether the requested time is local time or Philippine Time. This prevents avoidable scheduling confusion.

Share medical context early

The clinic can respond more intelligently when the first message includes age range, relevant conditions, medications, allergies, recent labs, prior treatments, and whether the patient is already in Manila.

Ask for the next decision, not just the price

Price matters, but the more useful first step is asking what information the clinic needs before recommending consultation, labs, timing, or an in-clinic visit.

What to clarify before booking

Before choosing a time or price, ask what information the clinic needs to make the recommendation less generic. Useful details include goals, medical history, medications, allergies, prior procedures, recent labs, timing constraints, and whether you are local or traveling.

The answer should help you understand whether consultation, labs, in-clinic care, home service, or a different next step makes the most sense.

How this fits a Manila or Makati visit

For local patients, the planning question is often appointment timing and what to bring. For international patients, it also includes hotel area, transport, arrival date, departure date, jet lag, lab timing, and follow-up after flying home.

Use the guide to create a focused first message rather than asking the clinic to guess from a treatment name alone.

Structured WhatsApp format

  • Goal or symptom that prompted the message.
  • Service interest: stem cell therapy, IV drip, NAD+, labs, home service, or not sure yet.
  • Age range, location, home country, timezone, and Manila travel dates if relevant.
  • Medical history, medications, allergies, pregnancy status when relevant, and prior reactions.
  • Recent labs or records available, preferred consult time, and whether the time is Philippine Time.