Start with WhatsApp intake
Share your goal, country or city, preferred timing, service interest, medications, allergies, medical history, and any recent labs.
Consultation process
Patient safety starts before the protocol.
StemCell Manila keeps contact simple while giving the care path real structure: goals, history, labs, contraindications, travel timing, protocol choice, and follow-up before treatment decisions are finalized.
Consultation first Protocol second. Follow-up planned before the patient leaves.
From first message to follow-up
A clearer path for local and international patients.
Clarify the right starting point
The first step may be consultation, preventive blood tests, IV therapy screening, home-service review, or international trip planning.
Review medical context
Health history, medications, prior reactions, current symptoms, recent procedures, and contraindications should be reviewed before recommendations.
Use labs when they can change the plan
Vitamin, hormone, metabolic, inflammatory, or cardiovascular markers may help personalize IV therapy, regenerative discussions, or follow-up.
Confirm protocol and setting
Clinic visit, infusion timing, regenerative consultation, selected home service, and travel spacing should be confirmed before treatment day.
Leave with follow-up instructions
Patients should know what to monitor, when to contact the clinic, what to avoid, and when to seek urgent local medical care.
What gets reviewed
Good recommendations need patient context.
A useful first message gives the clinic more than a service name. Patients can prepare better information before WhatsApp, consultation, labs, IV therapy, or a Makati visit.
Clinical guardrails
What to clarify before treatment.
Regenerative wellness and IV therapy should not be sold as guaranteed cures or universal anti-aging results.
WhatsApp can organize planning, but suitability depends on clinician review and any needed screening.
NAD+, NMN, Myers-style support, hydration, and boosters should be matched to the patient context.
International patients should plan rest, hydration, activity limits, flight timing, and follow-up before leaving Manila.
International patients
Plan the visit around decisions, not just appointment slots.
A good Manila wellness trip leaves room for intake, lab timing, treatment review, rest, and follow-up. The calculator helps pressure test the travel budget before flights are fixed.
- Send country, timezone, tentative travel dates, and whether flights are already booked.
- Ask whether labs should happen early in the visit.
- Reserve enough time for consultation, results review, treatment, rest, and follow-up.
- Stay near Makati when the itinerary includes multiple clinic touchpoints.
- Confirm what information to send after returning home.
Patient questions
Common safety and planning questions.
Can I confirm stem cell therapy before the consultation?
No. Planning can start online, but final recommendations should wait for clinician evaluation, history review, and any required screening.
Should international patients send labs before traveling?
If recent labs are available, sending them can help the clinic understand context. The team may still recommend additional testing in Makati depending on the goal.
Does this process apply to home service IV therapy?
Yes. Home service still requires screening, protocol review, location details, staffing availability, and clinical appropriateness.
What should I include in my first WhatsApp message?
Include the service you are considering, goals, medical history, medications, allergies, country or city, timezone, preferred dates, and recent labs if available.